FAQ

The delivery/production time for our products may vary. Some items are available for quick shipping, while others require a production time of up to 3 weeks. Please refer to the product details or contact our sales team for specific information regarding the item you are interested in.

Our prices are determined by the quantity of the products ordered. We offer tiered pricing to provide competitive rates for larger volume orders. For detailed pricing information, please reach out to our sales team.

Yes, rush service is sometimes available for urgent orders. If you require expedited processing or shipping, please contact our sales team to check the feasibility and availability of rush service for your specific order. Please note that an extra rush fee may be added to cover the additional costs associated with expedited processing.

After placing an order, we will confirm your order by checking the stock availability from our external vendors. This confirmation step ensures that the products you requested are available and can be delivered within the specified timeframe. In case any items are out of stock or have extended lead times, we will inform you promptly and provide alternative options, if possible.

Departments are invoiced directly from D2 Productions AS. Once your order is confirmed, our accounting department will generate an invoice and send it to the designated billing contact or department within your organization. If you have specific invoicing requirements or need to update billing information, please inform our sales team.