Privacy statement
Privacy statement customers D2 Productions AS
(Company No. 822 266 592)
D2 Productions AS focuses on safeguarding and protecting the privacy of all our customers. We process personal data in accordance with the legislation in force at all times, including the Personal Data Act and the Personal Data Regulations. Personal information is information and assessments that can be linked to you as a person or customer.
This privacy policy describes what personal data we receive and collect when you order and use services from D2 Productions AS, as well as what we do to protect the personal data.
You should familiarize yourself with the contents of this privacy policy. By ordering goods and using our services, you consent to us processing personal data in accordance with this privacy policy, and the framework required by the applicable legislation at all times.
1. Data controller
D2 Productions AS is responsible for the processing of personal data in connection with all goods and services provided by D2 Productions AS.
2. Our use of personal data
2.1 Registration and collection of personal data
D2 Productions AS collects and stores various types of information about you when you create an account, make a purchase or contact us in other ways.
We process personal data such as name, address, email address, gender, date of birth, mobile number, purchase history, customer segment, product selection, search and user behavior on our website, customer number, order number, IP address, as well as your communication with us.
2.2 For what purposes is your personal data processed?
We collect and use your information for many reasons, e.g. to help you in the purchase experience, to share news, for marketing and otherwise where the law requires it. We use your personal data in the following situations:
- Manage your purchase on our website, including processing your orders, returns and complaints.
- Send you messages about the delivery status or in the event of problems with the delivery of your products.
- Manage your payments.
- Handle requests from you via our customer service, via email, our chat function, phone and social media.
- Handle warranty questions and complaints regarding products.
- Confirm your address with external partners.
- Send you newsletters and offers.
2.3 In particular about the use of cookies
On some parts of www.d2shop.no and www.d2merch.no, cookies may be used. This applies, for example, to our websites, and information is provided in advance. Cookies are used to make the website more user-friendly for you. We do not use cookies to collect sensitive personal information. You can make changes to your browser and block cookies at any time. By blocking all cookies, you may lose access to parts of our website.
3. Storage and storage of personal data
We store personal data in accordance with current legislation and at all times have measures in place to ensure the requirements for confidentiality, availability and integrity.
Your personal data will only be stored for as long as D2 Productions AS has a factual need for this, and under any circumstances no longer than what follows from the legislation in force at any given time. When D2 Productions AS no longer has a factual need to store personal data, the data will be deleted or anonymised.
4. Disclosure of personal data - confidentiality
We will not disclose personal data relating to you/you to outsiders, except when the disclosure of personal data takes place:
- With the consent of the person to whom the information relates,
- Pursuant to law or regulations issued pursuant to law,
- Following an order from a court or other authority, or
- As part of payment collection etc. where there are factual reasons.
The obligation of confidentiality does not, however, prevent D2 Productions AS from making the above-mentioned personal information available to the companies which, by agreement with D2 Productions AS, manage parts of the technical or administrative operation of our services.
When we provide personal data to companies as mentioned here, we ensure that these third parties comply with D2 Productions AS' requirements for the processing and use of personal data and the legislation in force at all times.
5. Your rights
At all times, you have the right to access the information that D2 Productions AS has registered about you. You can also demand correction and deletion of personal data in accordance with applicable legislation.
6. Revision of this privacy policy
We may change this privacy policy if:
- Our processing of personal data changes, or
- Revision is considered necessary due to changes in laws or regulations issued pursuant to law.
D2 Productions AS will make any changes clearly visible, but we generally recommend that you read this privacy policy at regular intervals when visiting our websites.
7. Inquiries
You can contact us via the general manager or by email post@d2merch.no if you want more information about D2 Productions AS processing of personal data.